Arriving at the first limit

What Tools Does Mybet Casino Give You to Stay in Control?

Only play from 18+, and every account here carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a limit now

Licensed in AnjouanOperating under license ALSI-968432 issued by the Anjouan Offshore Finance Authority since 2009

Protection at a glance

Read the Essentials Before You Set Anything

You will know the age rule, who licenses this casino and where free help answers.

Minimum age18+

Licensed byAnjouan Offshore Finance Authority, ALSI-968432

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Opening your settings

Before Play or After a Loss: Choose Before

You will know which control fits your situation and where inside your account it lives.

How much can go in?

A ceiling on what can be paid in over a period you choose stops the deposit before it happens. Switch it on at sign-up, while the evening is still calm and no money has moved.

Planned loss, planned stop

Net losses across a set stretch are capped, so a hard run ends at a figure you picked in advance. Set it when you want a night out to stay a night out.

The clock you asked for

A quiet message appears after an interval you chose, telling you how long you have been playing. Turn it on when sessions tend to stretch past what you intended.

Distance with the door left open

Play is suspended for a stretch you select, and the account stays open so you can return when it ends. Choose one when you need distance without closing anything down.

When a pause is not enough

This closes your access to play for a period you set, and staff can also apply it when they see harm. Take it when a break alone has not been enough.

Sitting down to set it

A Limit You Choose in a Few Minutes

You will have a limit saved in your account and know where to check it later.

The profile menu at the top

Log in and open the profile menu from the top of the screen. Confirm you are signed in on your own details before touching any setting.

Find the limits area

Inside that menu, look for the responsible gambling area, where limits, pauses and exclusion sit together. Check you are in the right section before you choose anything.

Choose the control you need

Pick the control that matches your plan: money in, money lost or time played. Read the description once, then decide which of them answers your concern.

Check it after saving

Save the setting and return to your account page to confirm the new figure is displayed. A quick look now saves doubt later in the session.

When the Fun Has Gone Quiet

Noticing these signs early keeps a habit small while it is still easy to change. A deposit limit or a pause set in your account is the first step, taken before play, not after a loss.

Each of these is ordinary on its own; a few together are worth acting on.

You play past the time you planned
Chasing a loss feels like the plan
You hide your play from people close to you
Borrowing to deposit has started to feel normal
Play crowds out sleep, work or family
You feel restless on days without a bet
The money is gone before the fun is

Free and confidential

Help that costs you nothing

Best used the moment you want to talk something through with someone who is not a customer.

Gambling Helpline Aotearoa

Free, confidential support for anyone worried about their own gambling or someone else's, answered around the clock, and by text if talking is hard. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, peer and cultural support through eighteen clinics nationwide, for players and their whanau, on weekdays during business hours and by text. pgf.nz

Safer Gambling Aotearoa

Health New Zealand's information site for people who gamble and their families, with plain descriptions of harm, practical tips and a finder for local support. safergambling.org.nz

Choose the Break That Fits

A few days of air. A cooling-off period is set inside your casino account and lasts hours or days. It blocks play for that window; the account stays open. Ask live chat or email to start one.

When a pause is not enough. Self-exclusion closes your access for a much longer stretch, up to two years, and it cannot be undone early. Our team can apply it when you ask, and play stops for the whole period.

Is there a national register? New Zealand has no national self-exclusion register, so your casino account is where you exclude yourself. It runs for up to two years, is arranged with our team and is not lifted early; the helpline also supports you through it.

Six Questions, Six Answers

Does Your Exclusion Reach Other Casinos?

By the end of these six answers, you will know exactly where you stand.

Will one self-exclusion keep me out of every casino in New Zealand?+

No. New Zealand has no national self-exclusion register, so an exclusion applies only to your Mybet Casino account. It does not reach any other operator, and you would need to ask each of them separately. Setting it here is still a real stop at this casino, not a suggestion.

Why do I need to prove my age before I can play?+

The legal age for gambling here is 18+, and identity and age must be verified before an account is activated. That check is why your photo identification and proof of address are requested. It keeps underage play out of the casino and protects the account holder whose name is on it.

Are the limit controls available if I only ever use my phone?+

Yes. The mobile version of the site carries the same responsible gambling section as the desktop version, reached through your profile. Deposit limits, loss limits, session reminders and cooling-off periods are all there. What you set on a phone applies to the account, so it holds on any device you sign in from.

Can I shorten an exclusion once it has started?+

No. A self-exclusion runs for the whole period you chose, and it cannot be lifted early because a quiet week felt like a good sign. Decide the length with your calmer self in mind. When the period ends, the account stays closed until you ask for it to be reopened.

Who can I call about a family member who bets too much?+

The Gambling Helpline Aotearoa advises relatives as well as players, around the clock and free of charge. Problem Gambling Foundation counsellors also see families, with clinics nationwide and text support on weekday hours. You do not need the person's permission to ask how to help them.

If I want the account gone entirely, who do I write to?+

Email [email protected] and ask for the account to be closed permanently; our team replies around the clock. Say whether you also want a self-exclusion recorded, because closing an account and excluding yourself are two different actions. Once closed, a new account cannot simply be opened in your name.